Monday, December 29, 2008

Who Loves Auto Repair!? We Do!

(Pardon the lack of identifying details, but we want our options open if we, say, go to small claims court. Which we won't.)

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Insanity: doing the same thing over and over again and expecting different results. - Attributed to Albert Einstein.

Funny story about that quote....(and by "funny," I mean "$4000.")

So.

My Check Engine Light went on after a trip to the mountains. It was three weeks later that I had a opportunity to take the car in.

I go to a non-dealer shop. They change the oil and turn off the CEL. "We don't really know what that was about." That's weird, but whatever. The light's off, so they send me on my way.

Two days later, the light's back on! WTF.

It feels less urgent this time, so I wait until the next oil change to have it looked at. Now it's June, and this time, we go to the dealer. Actually, my mom goes. They change the oil but forgot about the light, so she goes back that same day.

They "pull the codes" on the CEL, fail to give cause for further inspection, turn it off, and send her home. (Again.)

So...two mechanic visits and even the dealer shrugs it off, I get the hint.

"The car's fine," purred the Universe. "It's probably the Check Engine Light itself." Works for me.

"Good point, Universe, that's happened to me before. Am I wiser than the mechanics? NO. Being a sane person, I shan't repeat this malarkey."

Now, it gets awesome! (By "awesome," I mean "fist-clenchingly annoying.")


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My sweet, sweet car, in happier times.







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So, months and months go by, and now the car is idling harder. The engine is timid. The light is blinking sorrowfully. Back to the dealer we go.

First of all, the dealer has no record of checking the CEL over the summer. Weird. Paperwork is signed. I go to work.

Two hours later: "Hi, it's the auto shop. Your engine is essentially crushing itself due to misfiring pistons. You want us to see if it's salvageable at all?"

"Wait, what?!?!?" She wasn't kidding. We authorize further exploration, which somehow gets postponed the next day.

Thankfully, someone at the shop goes to bat for us and the manufacturer's rep agrees to cover half the repair costs. This is good! Meanwhile, we check the web to see where we went wrong.

Hey, look! Our make/model/year has a lengthy history of faulty engines. Something about bad aluminum at the engine plant? I know someone with the same car, and the dealer covered 100% of her repair. Our case worker responds that the automaker's local rep offers rebates based on "what kind of mood he's in." Classy!

Furthermore, the interweb is full of stories exactly like ours: CEL comes on, no clue why, oh well. Miles go by, then "Whoops! Your car is dead. You shoulda had that looked at sooner!" Talk of a class-action lawsuit litters the message boards. People are pissed, in large numbers. Sara's fury is intimidating and kinda cool at the same time.

Back at the shop, the labor/parts bill is soaring. My mom got wind of the car trouble, and offered up the last of her meager inheritance from her own mom's passing to help us out. Which is great!

But, how soul-crushing is it that grandma's money is going to solve a stupid car issue? Regardless: beggars, choosers....we're deeply grateful for her help. It's a Christmas Miracle (with a depressing undercurrent)!

Days pass. I bum rides. We stew. We research. They work on it. Charlie stays home every day, sullen and depressed.

"You're probably not getting your car back until after Christmas," they say. K and S generously lend me their car while they're out of town.

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The day after Christmas, the shop calls. "Your car is ready." Sweet!

The shop total is over $4ooo. My mom (actually, her deceased mom) absorbed much of the discounted cost. We're still out of money, and now we're even "outer" of money. At Christmastime. Whatever. It's only a car, and I'm so grateful to have it back! I drive away, glad that it's in the past.

Lessons learned:
1. The light goes on for a reason, even if the mechanic doesn't know what it is
2. You can get by without a car, but regular maintenance is better
3. The Universe is a slacker
4. Selectively ignore Einstein, who might not even be the source of that stupid quote

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So, I got the car back on Saturday. Today, (Monday), my Check Engine Light flickered back to life.


6 comments:

Deirdre said...

Seriously, the light is BACK ON?!?!

Sara said...

SERIOUSLY.

Rockhouse Jones said...

[Take it away, Bob. . .]

I asked as nice as I could
If my job would
Somehow be finished by Friday
Well, the whole damn weekend
Came 'n' went, Frankie
'N'they didn't do nothin'
But they charged me double for Sunday
You know, no matter what you do
They gonna cheat 'n' rob you
Then they'll send you a bill
That'll get your senses reelin'

http://www.lyricsdomain.com/6/frank_zappa/flakes.html

Dronk said...

That final Check Engine Light issue has been resolved. Awesomely!

They said they took the gas cap off and failed to put it back on tightly. Which is good, except we had to wait around for 30 minutes before work and use a borrowed car that day.

It would've been better had the engine been eaten by snakes.

Anonymous said...

Tom Here,

Thanks for the story; sorry Charlie (pun intended); and though it is sad it is by no means the only story I have heard just like it.

A simple code reader is a good investment too so you can check your your own CEL the interweb has all the resources to decipher the codes.

A note for all your readers that read the comments; Pay close attention to the things that you sign concerning your car maintenance. And really review it with the attendant or "Service Writer" to confirm everything that happened really happened and they don't leave things out our add things in. That paper work turns into the legal doc that covers their rear when the crap slaps the fan.

Tracy just said "its a comment, not a book" .... Sorry

J said...

After advice from Sara regarding your car woes, mine went in for a valve job to hopefully avert a similar disaster. For now dissaster averted, however 170$ valve job, and 300$ inspection revealed a shot right CV boot ( Iknew it sounded and felt funky ont he local speed bumps, and a power steering pump that was shot to hell spewing gunk all over the engine. Ergh, needless to say , I got out at about 1/4 the cost of your mishap, and *crossing fingers* should have a happy car (at least until the next valve job in 30K). My bright side is that this car is already 25K in milage past Hermie the wonder slug when it went kaput, so I'm already ahead. Here's to a better 2009 in the world of CRV repairs..!